Contact us

We are in the early stages of Washington's Paid Family and Medical Leave program. We know there will be questions.
Our goal is to answer them as quickly and as directly as possible.

Before you reach out to us, please consider checking for answers in our Employer Toolkit.

Get in touch

Customer Care Team

To talk to one of our Customer Care staff, call us at 833-717-2273.


As we build the program, there will be regular updates on rules, policies and important actions you may need to take. You can stay up to date by signing up for our newsletter.



If you have questions, please contact us directly by email. We respond as soon as we are able. Please allow five business days for a response.