We're developing an innovative and hardworking team to implement the new Paid Family and Medical Leave program and we'd love for you to join us! If you thrive in a fast-paced environment and want to make a difference on a state and national level, our team could be a great fit.
Unless otherwise noted, all Paid Family & Medical Leave positions are located in Lacey.
Lead Business Systems Analyst (ITS6): This position is part of the PFML Core Project Team and will be responsible for leading analysis across multiple sprint teams and business and systems analyst resources. In this role you will evaluate the work of contract and ESD staff for performance and will coach and collaborate with the project and program leadership. Closes 12/19/18
Service Delivery Manager: As the Paid Family and Medical Leave Service Delivery Manager, your primary responsibility is to manage staff, technology and resources to ensure that people can access timely and accurate Paid Family Medical Leave services. This includes providing leadership to direct service professionals who deliver Paid Family and Medical Leave services to accomplish the agency's mission, performance standards, and objectives. You will also be responsible for managing the day-to-day application of business processes and service delivery models for the contact center. Closes 12/25/18
Communications Consultant 4 (2 positions): Our Communications Consultants play a critical part in executing outreach and communications plans. By utilizing your analytic expertise, you will be able to evaluate the effectiveness of information and public relations activities, identify gaps, and make improvements to these outreach strategies. You will responsible for all aspects of informational and/or public relations activities in support of Paid Family and Medical Leave policy, operations, and technology. You will have the opportunity to help create and execute extensive outreach and public relations plans necessary to ensure successful program implementation. Open continuously until filled.
Policy Analyst: This position will assist leadership with strategic planning, process management and rules coordination to stand up this new program, system and division. You'll also lead the coordination of policy and fiscal analysis, administrative rulemaking, stakeholder management, Lean improvement and other efforts that require multi-divisional efforts and interagency collaboration. Open continuously until filled.
Release and Configuration Management Specialist: In this role, you will be part of a Project Technology Team and be responsible for elements involved in build, integration and deployment of software solutions and related areas. As a member of this team, you will maintain the integration point between business applications and application services such as network, security, and infrastructure to enhance application performance and reliability. You will be required to deploy software solutions for environmental integration. You will be required to troubleshoot existing applications and services to ensure consistent application availability for internal and external users, including resolving application and system level issues. Open continuously until filled.
Application Developer: Paid Family and Medical Leave is recruiting for multiple (Project) Application Developers (ITS3) positions. You will be a member of a fast-paced team working to assist in the design, development and implementation of the project's release. In this role, you will provide development and troubleshooting on the PFML project team and work with internal and external stakeholders to design and develop technical solutions that meet business' needs. These solutions will support business process improvements, system and application improvements, and development and testing of mission-critical systems that enable the implementation and operation of PFML. This position is also key to engaging and retaining PFML employees by enabling and empowering them to be successful through being fully trained and informed in their job responsibilities. Open continuously until filled.
Learning Delivery Professional: As we continue to grow our division, you will provide sequential training to up to 300 staff members and be a resource to employers, vendors and stakeholders. Joining our team means that you have a voice and your ideas count. We believe in participatory leadership and will consult with our customers to assess their learning and development needs. By providing meaningful adult learning opportunities, you will better equip our staff to achieve established competencies that will contribute to their personal growth and help them feel more engaged in their work. If this sounds like the opportunity you've been waiting for, we encourage you to apply now! Open continuously until filled.
Network and Telephony Engineer (ITS5): The IT Networking and Telephony Engineer provides innovative and cost-effective solutions to develop, implement, support and maintain ESD enterprise network and telecommunications infrastructure. You will serve as the technical expert, continuously improving the effectiveness and efficiency of IT processes and services by enhancing and maintaining network and telecommunications hardware, software, applications and circuits. In this role, you will be responsible for assisting with and independently completing network and telephone tasks, as well as learning the Paid Family and Medical Leave (PFML) technology solutions to ensure future support and operations are successful. You will be also charged with safeguarding the day-to-day planning, operations, reliability, and integrity of ESD's enterprise data communications network. Open continuously until filled.