Employers & Employer Agents

Yes, so long as you’ve filed reports for Paid Leave and WA Cares for all quarters. If you’ve filed all quarterly wage reports, email us at paidleave@esd.wa.gov with a subject of ‘CREDIT TRANSFER REQUEST’ and include the following information: 

• Your name 

• Your business name 

• Your UBI number 

• Your phone number 

• Program to transfer from: Paid Leave or WA Cares 

• Program to transfer to: Paid Leave, WA Cares or Unemployment Insurance 

• Credit amount to transfer 

If you have a credit balance with Unemployment Insurance, you must submit your request to UIFiles@esd.wa.gov or mail to:
Employment Security Department
UI Tax & Wage Administrator
P.O. Box 9046
Olympia, WA 98507-9046 

Yes, you can register as an authorized user to multiple employer and employer agent business accounts. Use the “Add/Switch Account” button on the top right corner of the screen to restart the registration process for a separate business.

If you overpay your premiums, you’ll see a credit balance, which is shown as a negative amount on your account balance. Credits are applied toward future premiums unless you request a refund. Ensure you’ve filed reports for all quarters then email paidleave@esd.wa.gov with “Refund Request” as the subject and include the following: 

• Your name 
• Your business name 
• Your UBI number 
• Your phone number 
• Your mailing address 

Contact your financial institution for details on why your payment was rejected. 

• If the payment information was entered incorrectly, log in to your account then click Payments in the top menu bar then Make Payments to submit a new payment with the correct details. 
• If the payment was blocked because of your institution’s debit code filters, email paidleave@esd.wa.gov with “Request for Debit Code Filters” as the subject. 
• If the payment was rejected for insufficient funds, we will charge a non-sufficient funds fee. Ensure you have the appropriate amount of funds in your account then resubmit payment by logging in to your account and clicking Payments in the top menu bar then Make Payments to submit a new payment. 

The Paid Family and Medical Leave statute doesn’t address this question and it should be addressed to a tax or payroll expert.