How do employers remove users from their account?

Before you begin:

• You will need to have either “System Administrator” or “User Maintenance” access to the account before you can manage other users.

To remove a user, log in to your Paid Family and Medical Leave account:

• From the employer homepage, click “Manage Account” in the menu bar and select “User Maintenance.”
• In the table under “User Maintenance,” click the blue “Edit” link in the last column next to the user you want to remove.
• Under “Account Status,” select “Inactive,” then click “Save.”

Removing users is not the same as removing points of contact. Make sure to also review and update your contacts after you remove a user from your account, because they may have been the point of contact for wage reporting, payments and refunds or benefits.