How do employers add users to their account?

Before you begin:

  • You will need to verify your account with a PIN before you can add or manage additional users. Watch this short video about the PIN verification process.
  • You will need the first and last name, SAW username and email address for the person you want to add to your account
  • To add or manage users, log in to your Paid Family and Medical Leave account. From the employer homepage, click “Manage Account” in the menu bar and select “User Maintenance.”
  • Click the “Add User” button.
  • On the “Manage Internal User” screen, enter the name, SAW username and email address for the person you need to add.
  • Under “Roles,” select the appropriate roles for this user. Options are:
    – System administrator
    – Employment and wage detail
    – Payments
    – Account maintenance
    – User maintenance
  • Under “Account Status,” select “Active,” then click “Save.”