Before you begin:

• You will need to verify your account with a PIN before you can add or manage additional users. Watch this short video about the PIN verification process.
• You will need the first and last name, SAW username and email address for the person you want to add to your account
• To add or manage users, log in to your Paid Family and Medical Leave account. From the employer homepage, click “Manage Account” in the menu bar and select “User Maintenance.”
• Click the “Add User” button.
• On the “Manage Internal User” screen, enter the name, SAW username and email address for the person you need to add.
• Under “Roles,” select the appropriate roles for this user. Options are:
  – System administrator
  – Employment and wage detail
  – Payments
  – Account maintenance
  – User maintenance
• Under “Account Status,” select “Active,” then click “Save.”