How do employers add users to their account?

Before you begin you will need the first and last name, SAW username and email address for the person you want to add to your account:

• To add or manage users, log in to your Paid Family and Medical Leave account. From the homepage, click “Manage Account” in the menu bar and select “User Maintenance.”
• Click the “Add User” button.
• On the “Manage Internal User” screen, enter the name, SAW username and email address for the person you need to add.
• Under “Roles,” select the appropriate roles for this user. Options are:
  • System administrator
  • Employment and wage detail
  • Payments
  • Account maintenance
  • User maintenance
• Under “Account Status,” select “Active,” then click “Save.”

Employers with limited access will need to verify your account with a PIN before you can add or manage additional users. Watch this short video about the PIN verification process.