Get help

Support you can count on.

We’re here for you when you have questions about Paid Family and Medical Leave. For support, get in touch with our Customer Care Team.

Do you need help applying for Paid Family and Medical Leave?

Our Customer Care Team is here to help. You can reach us by phone at (833) 717-2273, Monday through Friday from 8:30 a.m. to 4:30 p.m. (Closed holidays)

You can also send your questions or share your thoughts with us by email at paidleave@esd.wa.gov.

Do you have a question about applying online?

We can help. Find answers to some of the most common questions about applying for paid leave.

Media inquiries

For general questions about the program, please contact the Customer Care Team. For media inquiries, please click the link below.