Technical support

Technical support

Tutorial videos

To upload documents to your Paid Leave benefit account:

If you are uploading documents because you want to make a change to your claim, follow the steps to submit a request for a review.

  1. Log in to your benefit account.
  2. On your Benefit Account homepage, click the Claim ID for the claim you want to add documents to.
  3. Click Manage Document(s)
  4. Choose the Document Type
  5. Click Choose File to select the file you want to upload.
  6. Choose the file.
  7. Click Upload.

You’ll receive a confirmation message if the document uploaded and also see it on the list of documents.

To switch between your accounts:

  1. Log in to your account.
  2. Click + Add/Switch Account in the upper right of your account.
  3. You’ll see the “Choose an Account” screen and can pick a different account to go to or you can click Create a New Account.

If you accidentally deleted your SAW account, you’ll need to

  1. Create a new SAW account.
  2. Call us at 833-717-2273, so we can connect your Paid Leave account to your new SAW account. We’re available Monday through Friday between 8:30 a.m. and 4:30 p.m.